Privacy Policy

This Privacy Policy describes how Verko AI (“Verko AI,” “we,” “us,” or “our”) collects, uses, and shares information when you visit our website, submit a project inquiry through our contact form, purchase services, or communicate with us about a project.

1. Overview

Verko AI provides AI-assisted real estate marketing services for property owners, short-term rental hosts, home sellers, landlords, and property managers. Services include property walkthrough videos and property marketing plans.

The public website collects project inquiries only. After Verko AI reviews an inquiry and confirms a project, customers receive a private portal link and login instructions. Payment, photo uploads, project updates, and completed deliverables are handled inside that portal—not through the initial inquiry form.

This policy describes our current website, inquiry, portal, and service-delivery practices. If our data practices change, we will update this policy before or when those changes take effect.

2. Information we collect

Information you submit through our contact / project inquiry form

When you submit our website project inquiry form, which is processed by Formspree, we may collect:

• Full name
• Email address
• Phone number (optional)
• Property type, service interested in, and number of properties
• Preferred timeline (optional)
• Project details you provide in the message field, which may include property addresses, listing information, goals, and other business details
• Agreement confirmation that you accept our Terms of Service and Privacy Policy

Photographs and media

The initial inquiry form does not include photo uploads. After your project is confirmed, you may upload property photographs, logos, and other media through your private project portal. We collect those files and related information as needed to perform the service.

Private project portal

After Verko AI confirms a project, customers receive a private portal link and login instructions. Inside the portal, we may collect payment-related information, uploaded photos and project materials, project messages, usage data necessary to operate the portal, and records related to deliverables and support.

Communications and project information

If you follow up about a project, provide additional materials, request a revision, or communicate with Verko AI through channels you initiate, we collect the information you choose to provide, such as contact details, property information, feedback, and billing-related correspondence.

Payment information

Payment is completed inside the private project portal after Verko AI confirms a project, not through the public inquiry form. Payment details are handled through the payment method made available in the portal at that time. We do not intend to store full payment card numbers on our own systems.

Technical information

Our website hosting infrastructure may automatically collect basic technical information when you visit the site, such as browser type, device type, operating system, referring URL, pages viewed, date and time of access, and IP address. This information may appear in server logs maintained by our hosting provider.

Cookies and analytics: As of the effective date above, Verko AI does not use third-party analytics or advertising cookies on this website. If analytics or similar tools are added later, this policy will be updated to describe them and any choices available to you.

3. Why we collect information

We collect information to:

• Respond to inquiries and communicate about potential or active projects
• Prepare proposals, deliver purchased services, and provide customer support
• Arrange payment and issue receipts when payment processing is in place
• Operate, secure, and improve our website and internal workflows
• Comply with law, enforce our agreements, and protect our rights
• Maintain business records

4. How we use information

We use the information described above to perform the services you request, manage projects, send service-related messages, review revision requests, troubleshoot technical issues, and maintain records related to inquiries and projects.

We do not use contact form submissions for unrelated marketing unless you separately opt in or we disclose a different use and obtain any consent required by applicable law.

5. Service providers and sharing

We use service providers that process information on our behalf to operate the business. Depending on your interaction with Verko AI, information may be shared with:

• Formspree — processes project inquiry form submissions and forwards them to Verko AI
• Website hosting providers — host the website and may process server logs and related technical data
• Private project portal providers — may host login access, payment, uploads, messaging, and deliverable delivery after project confirmation
• AI and media-processing tools — may process customer-submitted photos or media solely to generate motion, editing, copy drafts, or other deliverables
• Professional advisors — such as attorneys, accountants, or insurers, when reasonably necessary
• Legal and safety recipients — if required by law, court order, or to protect rights, safety, and security

Service providers are authorized to use information only as needed to provide services to Verko AI, subject to their own terms and privacy policies. This policy does not cover third-party listing platforms or other websites you may visit separately.

We do not sell personal information and do not use personal information for cross-context behavioral advertising.

6. How long we retain information

We retain information for as long as reasonably necessary to fulfill the purposes described in this policy, unless a longer period is required or permitted by law. Retention periods may vary depending on whether information relates to an open inquiry, active project, completed deliverable, billing record, or legal claim.

When information is no longer needed for those purposes, we delete it or de-identify it where appropriate, subject to backup systems and legal retention requirements.

7. Sale of information and targeted advertising

Verko AI does not sell personal information and does not use personal information for cross-context behavioral advertising. If our practices change, this policy will be updated before those practices begin.

8. Your choices and privacy requests

Depending on where you live and applicable law, you may have rights to request access to, correction of, deletion of, or a copy of certain personal information, or to object to or restrict certain processing.

To submit a privacy request, use the website contact form and describe your request clearly. We may need to verify your identity before responding. We will respond within a reasonable period and as required by applicable law.

You may stop receiving non-essential marketing messages by contacting us through the contact form. Service-related messages may still be sent about active projects or transactions.

9. Data security

We use reasonable administrative, technical, and organizational measures designed to protect information appropriate to the type of data we collect and the size of our business. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

You are responsible for providing accurate information and for safeguarding your own devices and accounts.

10. Children’s privacy

Our services are intended for adults who are at least 18 years old and acting in a business or professional capacity. We do not knowingly collect personal information from anyone under 18. If you believe someone under 18 has provided information to us, contact us through the website contact form and we will take appropriate steps to review and delete the information where required.

11. International users

If you access our website or services from outside the country where Verko AI is established, your information may be processed in the United States or other locations where we or our service providers operate.

Additional notices or procedures may apply in some regions. If you have questions about how your information is handled in your location, contact us through the website contact form.

12. Changes to this policy

We may update this Privacy Policy from time to time. The effective date at the top will be revised when changes are posted. Material changes will be handled as required by applicable law. Continued use of the website after an update may constitute notice of the revised policy, depending on applicable law.

13. Contact us

Questions about this Privacy Policy or our privacy practices may be submitted through the website contact form.